filters
state:
Show
city:
Show
product:
Show
Hancock and Moore - Sofa Review from Defiance, Ohio
Spent big bucks and has looked like this for years.
Read more
#774294
Reply to reviews
Am very sorry to hear this in so many ways. Am going thru similar thing. High end furniture dealer delivered damaged furniture very late, repeatedly ignoring my repeated emails about our agreed upon "ship as available" arrangement. Was informed "when we decide how to...
Read more
#612353
Reply to reviews
Hancock and Moore - Inferior quality leather furniture --Deplorable customer service
Hancock and Moore - Inferior quality leather furniture --Deplorable customer service
Hancock and Moore - Inferior quality leather furniture --Deplorable customer service
In 2004 we purchased five matching pieces of Hancock and Moore "Member" style leather furniture in "Document" leather from Cabot House in Framingham, MA. After two years the color began to rub off of the leather. This continued to worsen, and H&M was contacted...
Read more
Anonymous
Anonymous

Does this company have any relation to Rose and Moore? which supposedly sells "real" Chesterfield product?

Anonymous
Anonymous

We have similar issues with our Hancock and Moore leather couches. I am very disappointed in how poorly the leather held up. We have far less expensive leather couches that ha...

I didn't like
  • Their quality or customer service
#611792
Reply to reviews
My 6 year old leather chair has tears on both arms after light use. The rest of chair is ok but it's ready for the dump. H&M would do nothing except try excuses. After total run around, long distance phone calls and many many emails, a home visit by rep, the head...
Read more
#440897
Reply to reviews
We purchased a Hancock & Moore chair 2 years ago from a furniture store in Dallas. We liked the chair and decided to order another one "just exactly like it", 2 years later. We went back to the same furniture store, and special ordered the same exact chair made by...
Read more
Anonymous
tommythompson

anybody...is Hancock & Moore worth the money? i have had their product...for 24 years....excellent...but it wore out.....NOW THE NEW PRODUCTS LOOK ..LESS QUALITY....COMPLEX B...

Anonymous
LoneStarAsh

I'd be more interested in the name of the store rather than a chair not matching in stain color a year later. Stain is like that and one batch will differ in color and intensi...

#382481
Reply to reviews