Product: Hancock And Moore Recliner Clear all filters (0 of 6 reviews match)
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Purchased an Austin High Back recliner in Document Chino in 2004 from local "high quality" furniture store. The cylinder to bring chair back up never worked. Found a different furniture store to purchase a new cylinder (in 2015) and replaced cylinder ourselves. It...
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1.0
Township Of Taylorsville, North Carolina
Product
Hancock And Moore Recliner
#1359829
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Bought this chair Jan 2007 - for a second home we spend 7 months a year at.VERY low "traffic" so to speak. YET this chair has a tilting foot rest, the springs in the eat are uneven & at 10 yers old, and only 5 years old at most in "USE" time, this should not be...
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Hancock And Moore Recliner
#1008291
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My last purchase was two(2) leather recliners. The 1st 2 had a leather problem, that H&M blamed on the medication I was taking caused the leather to discolor. I asked if all the leather offered for the recliner were of equal quality. Of course they said yes! However,...
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Anonymous
Anonymous

You can't seriously expect a retailer to give you a free replacement part on a six year old chair. For all they know, your 8 grandchildren have been using that thing for a tr...

2.1
Product
Hancock And Moore Recliner
#1001092
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Hancock and Moore - Recliner Review

Don't waste your money! The product is not worth the money and there is no customer service. I purchased a chair and customer ordered the other. The leather fated on one chair and the motor stop working on the other. The store ignored me and o contacted H&M directly they told me to contacted the store. Which part of the store ignoring me did H&M not understand? Whatever you do don't wasted your money on them.
1.0
Details
Advertised vs Delivered
Customer service
Product or Service Quality
Staff
Value for money
Warranty
Product
Hancock And Moore Recliner
#987297
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We purchased an expensive leather recliner chair model 106-B "Sinclair".The chair was not made to the advertised specifications with regard to the seat depth. As specified the seat was to be 21" deep and the actual seat depth was 18 1/2". After repeated correspondence...
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2.0
Product
Hancock And Moore Recliner
I liked
  • Quality of the leathers used
I didn't like
  • Did not stand behind their manufacturing defect
  • Poor customer service
  • Problems with all products ordered
#926986
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Hancock and Moore - Inferior leather on a recliner
Hancock and Moore - Inferior leather on a recliner
Hancock and Moore - Inferior leather on a recliner
Purchased leather recliner from a furniture store (Knight Furniture) in North Carolina In 2005. For the first several years the only problem with the leather was that it faded somewhat. However the last 3-4 years there has been a general decline of the leather on...
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2.3
Product
Hancock And Moore Recliner
I liked
  • Made in america and expected quality
I didn't like
  • Very poor customer service
#897981
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