The leather is wearing very poorly on my 8 year old Hancock & Moore club chair. Totally unacceptable for such an expensive chair.
This was a noticeable problem when the chair was a mere 3 years old when I initially reported the problem to the originating Hancock & Moore retailer. Long story short, they were useless. I bought another Hancock & Moore recliner at the same time, and it has held up much better.
In my opinion, H&M used substandard leather on one of my chairs. In my opinion, a customer has a 50/50 chance of getting an H&M leather chair that is of low quality, and when it happens, H&M will not stand behind its product.
Product or Service Mentioned: Hancock And Moore Chair.
Reason of review: Bad quality.